Mystery business invests in Wythenshawe
A mystery shopping company has invested thousands in its new head office base in Wythenshawe.
Storecheckers, which has been in business for over 25 years, has expanded its operation, signing a five-year lease for its new head office in the town and employing extra staff.
The customer service improvement and market research experts will share their new office building with Wythenshawe MP, Mike Kane, who cut the ribbon at the official opening of their new base.
Mr Kane said: “I am delighted that Storecheckers have opened their new offices in Wythenshawe and are employing local people in their expansion programme.
“Wythenshawe is a great place to do business and I wish Storecheckers continued success.”
Storecheckers has an expanding team of full time head office staff supporting over 1000 researchers nationwide, many of whom are from the Greater Manchester area. Managing Director and customer service guru, Jeff Caplan, said: “It was a privilege to see our local MP formally open our new offices. He was an absolute gentleman and clearly cares a great deal about the town.
“We are really happy to have made the decision to stay in Wythenshawe and to have moved into our newly fitted out head office, which gives us more room to expand. The town is well-located and has excellent road and tram links, as well as great people and a willing workforce.
“It is a tough time for businesses with bricks and mortar which simply cannot afford to be turning away potential customers and tempting them to shop online through poor service. But this means that there is plenty of opportunity for businesses to invest in their customer experience and drive increased trade and consumer loyalty.
“This coupled with the fact that we have had long-standing relationships with northwest locations and businesses such as Timpson and Pets at Home, mean that investing in a bigger base in Wythenshawe and looking to expand our business makes perfect sense”.